Position:Food Services Manager (NOC: 0631)
Company:SilverBirch No. 16 Operations LP, DBA the Ramada Conference Centre
o/a Ramada Conference Centre
Locations: 11834 Kingsway Avenue, Edmonton, Alberta Canada
Wages:$ 21 per hour, 40 hours a week
Shift: Varies based on the needs of the business
Benefit:Medical, Dental, Short Term Disability, Long Term Disability, Accidental Death, Employee Family Assistance Program; RRSP matching after one year; Management Incentive Program based on
specific target set by SilverBirch Hotels & Resorts
Vacancy:1
The Food Services Manager is responsible for maximizing customer satisfaction and hotel profitability by overseeing the food and beverage outlets and banquet departments and ensuring that they are in accordance with the standards of SilverBirch Hotels & Resorts.
Responsibilities and Essential DutieS:
Daily Expectations:
Provides hands on support to the associates to ensure the smooth operation of the outlet(s) and banquet department on a daily basis
Coaches and trains the associates on the hotel food & beverage standards approved methods of service and cleanliness
Manages expenses, maximizes revenues, encourages up selling through incentives, and works at staying ahead of the competition
Implements strategies and promotions to maximize the profitability of the food & beverage department
Conducts daily pre-shift walk through of all outlets and banquet area; notes any deficiencies and follows up with maintenance and/or kitchen
Interacts daily with guests during the peak periods to ensure their satisfaction
Deals with customer concerns while on shift and listens to their feedback to improve service
Approves daily update for payroll and labor tool and ensures accuracy & proper tracking
Ensures overtime is managed within the outlets and banquets
Reviews daily inventories for liquor and supplies and maintains optimum stock levels to meet customer demand
Conducts associate performance management with associates
Conducts weekly audits to ensure all standards are adhered to and provides coaching to associates during each shift
Reviews and approves associate schedules on a weekly basis
Ensuresproper communication with shift challenges & suggestions for improvement with F&B team
Ensures and audits cash-handling procedures with associates
Conducts weekly F&B management communication meeting
Develops and maintains budgeting and forecasting for food and beverage departments
Ensures regular training is conducted with associates with new promotions, menus, etc.
Assists HR in the recruitment and selection of new team members
Other projects/duties as assigned
Education: Diploma in hospitality management or equivalent. Previous training in hospitality industry is considered an asset. ProServe certification is required. Food Safe certification is required.
Experience:A minimum of 2-5 years experience working within a food and beverage department. Physically fit and able to push, pull, lift up to 20+ lbs and to bend and kneel with comfort. Demonstrated working knowledge of Computerized Catering System, Property Management system, Microsoft Word and Excel
Please send resume to abauer@silverbirchhotels.com
Job Title Food Services Manager (NOC: 0631)
Company Name SilverBirch No. 16 Operations LP, DBA the Ramada Conference Centre o/a Ramada Conference Centre
Email
Website
Salary
Province Alberta
Location Edmonton
Region | Metro Area Location -> Alberta -> Edmonton
Job Type Job Type -> Full-Time
Company:SilverBirch No. 16 Operations LP, DBA the Ramada Conference Centre
o/a Ramada Conference Centre
Locations: 11834 Kingsway Avenue, Edmonton, Alberta Canada
Wages:$ 21 per hour, 40 hours a week
Shift: Varies based on the needs of the business
Benefit:Medical, Dental, Short Term Disability, Long Term Disability, Accidental Death, Employee Family Assistance Program; RRSP matching after one year; Management Incentive Program based on
specific target set by SilverBirch Hotels & Resorts
Vacancy:1
The Food Services Manager is responsible for maximizing customer satisfaction and hotel profitability by overseeing the food and beverage outlets and banquet departments and ensuring that they are in accordance with the standards of SilverBirch Hotels & Resorts.
Responsibilities and Essential DutieS:
Daily Expectations:
Provides hands on support to the associates to ensure the smooth operation of the outlet(s) and banquet department on a daily basis
Coaches and trains the associates on the hotel food & beverage standards approved methods of service and cleanliness
Manages expenses, maximizes revenues, encourages up selling through incentives, and works at staying ahead of the competition
Implements strategies and promotions to maximize the profitability of the food & beverage department
Conducts daily pre-shift walk through of all outlets and banquet area; notes any deficiencies and follows up with maintenance and/or kitchen
Interacts daily with guests during the peak periods to ensure their satisfaction
Deals with customer concerns while on shift and listens to their feedback to improve service
Approves daily update for payroll and labor tool and ensures accuracy & proper tracking
Ensures overtime is managed within the outlets and banquets
Reviews daily inventories for liquor and supplies and maintains optimum stock levels to meet customer demand
Conducts associate performance management with associates
Conducts weekly audits to ensure all standards are adhered to and provides coaching to associates during each shift
Reviews and approves associate schedules on a weekly basis
Ensuresproper communication with shift challenges & suggestions for improvement with F&B team
Ensures and audits cash-handling procedures with associates
Conducts weekly F&B management communication meeting
Develops and maintains budgeting and forecasting for food and beverage departments
Ensures regular training is conducted with associates with new promotions, menus, etc.
Assists HR in the recruitment and selection of new team members
Other projects/duties as assigned
Education: Diploma in hospitality management or equivalent. Previous training in hospitality industry is considered an asset. ProServe certification is required. Food Safe certification is required.
Experience:A minimum of 2-5 years experience working within a food and beverage department. Physically fit and able to push, pull, lift up to 20+ lbs and to bend and kneel with comfort. Demonstrated working knowledge of Computerized Catering System, Property Management system, Microsoft Word and Excel
Please send resume to abauer@silverbirchhotels.com
Job Title Food Services Manager (NOC: 0631)
Company Name SilverBirch No. 16 Operations LP, DBA the Ramada Conference Centre o/a Ramada Conference Centre
Website
Salary
Province Alberta
Location Edmonton
Region | Metro Area Location -> Alberta -> Edmonton
Job Type Job Type -> Full-Time
